{"id":8046,"date":"2022-02-15T14:49:05","date_gmt":"2022-02-15T13:49:05","guid":{"rendered":"https:\/\/nao.poush-dev.be\/faq\/"},"modified":"2024-04-15T11:18:55","modified_gmt":"2024-04-15T09:18:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.nao.bio\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=””]<\/p>\n

Product and inventory:<\/h2>\n

[\/vc_column_text][vc_toggle title=”Is Nao chocolate fair trade?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713171960255{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]By buying its beans in Sao Tom\u00e9 and Peru, and processing them in Brussels, Nao has full control over its supply chain, and can guarantee fair prices and decent working conditions for everyone involved. In fact, Nao buys its beans directly from small producers in Sao Tom\u00e9. This guarantees a price up to 40% higher than fair trade prices. By sourcing from the CECAQ-11 cooperative, Nao also invests in local development programs, as it has done with its cocoa suppliers in Peru.[\/vc_toggle][vc_toggle title=”What products are available from Nao?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713172044668{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]At Nao, there’s something for everyone. We offer chocolate in a variety of forms and textures. Dark chocolate bars <\/a>with cocoa nibs for purists, milk bars<\/a> for gourmands, baking trays<\/a>, spreads<\/a>, and of course seasonal products:<\/a> Easter eggs & St. Nicholas caraques….<\/p>\n

All our products are sold in bulk in organic stores.[\/vc_toggle][vc_toggle title=”How does Nao select its beans?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713172075297{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]To select her beans, Nao works in collaboration with Katrien, Silva Cacao<\/a>‘s bean hunter. Silva sources its cocoa directly from extraordinary cocoa producers and passionate chocolatiers. Flavor, forest preservation, farmers’ well-being and the future are at the heart of their concerns.<\/p>\n

For its bars, Nao buys its beans in Sao Tom\u00e9 from CECAQ-11<\/a> and Norandino<\/a>. Nao is therefore in direct contact with the producers and can guarantee a fair price for all, as well as decent working conditions.[\/vc_toggle][vc_toggle title=”How does Nao make his chocolate?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713172112098{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]For our tablets and some of our other products, we control the entire chain, from bean selection to in-store sales, right through to you. Find out more about our supply chain here<\/a>. For some of our ‘extras’ we still use organic couverture chocolate. We are currently in the process of making all our chocolates 100% organic. We hope to complete this transition by the end of 2024.[\/vc_toggle][vc_toggle title=”Where do the other ingredients (other than cocoa) used in Nao chocolates come from?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713172128379{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]We work with suppliers based mainly in the European Union.[\/vc_toggle][vc_toggle title=”Where can I buy Nao chocolates?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713172152236{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]Today, more than 350 sales outlets are listed, mainly in Belgium, but also in France, Luxembourg, the Netherlands and Austria, with the support of a team highly motivated<\/a> by the NAO project.[\/vc_toggle][vc_toggle title=”Where can I find the composition of Nao products?” style=”round_outline” color=”black” custom_font_container=”tag:h5|text_align:left” custom_use_theme_fonts=”yes” css=”.vc_custom_1713172169998{margin-bottom: 5px !important;padding-top: 15px !important;padding-right: 15px !important;padding-bottom: 15px !important;padding-left: 15px !important;background-color: #f6f7f7 !important;}” use_custom_heading=”true”]On each product page, you will find :<\/p>\n